Tariffs Document:  The most recent approved rates, rules and regulations for PHSC are in the tariff document accessed via the link below. New rates became effective on July 1, 2019 and used for September 2019 billing. Notable new regulations are listed in the next paragraph.
New Rules and Regulations:  Please note the following updates to rules and regulations also effective July 1, 2019.  See tariff document for a full description.
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  • Under V (d) Maintenance and repair of customer's water and sewer pipes best practices allows PHSC to require home owner in some situations to replace their entire line for service to water meter.
  • Paragraphs XII (c) and (d), Bills for Water and Sewer Service, describe a homeowner's responsibilities for water bills when their house is used as rental property.
  • Under paragraph XIV (b) Abatement and Refunds an upper limit on an abated bill to a homeowner is described.​​
​Water Bills:  Timely payment of your water bills is required to avoid a 1.5% late fee. Failure to pay water bill can result in termination of service.

​Automatic Billing: See the ​​Contacts & Billing  web page for information on how to set-up automatic billing and ACH.
Development of the 2019 Rates: The following link provides information regarding the rate increase process that occurred in the first half of 2019.
Rebate for Septic Tank Cleaning: Your PHSC will pay you $100 towards cleaning your septic tank. Standard practice is to clean a tank every 3-5 years depending on the size of the household. Send a copy of your receipt to PHSC for the reimbursement. This offer is based on 3-5 year cleaning intervals.